Arbeiten bei Swatch

Main responsibilities will include:

• POS and DC Replenishment: Manage Point-Of-Sale (POS) and Distribution Center (DC) watch replenishment, ensuring accurate forecasting and conducting detailed sales and stock analyses for assigned subsidiaries.
• Market Support: Serve as the primary point of contact for international markets, addressing new and ongoing product and supply chain-related inquiries.
• Forecasting and Launch Planning: Oversee the preparation, consolidation and verification of Market Forecasts (used for production planning) and Launch Plans (used for initial deliveries of new product launches).
• Inventory Allocation: Strategically allocate and manage low-stock or limited-edition watches for global markets in alignment with predefined strategies.
• System Development: Contribute to the testing and continuous improvement of SWATCH’s in-house replenishment and forecasting systems.
• Trade Catalogue Creation: Develop trade catalogues for new launches, including Swatch and Flik Flak products.
• SKUs performance analyses: Perform in-depth analyses and provide recommendations for Swatch’s collections.
• Reproduction Needs Assessment: Evaluate reproduction requirements for Swatch’s Novelty Collections.
• Global Sales Forecasting: Forecast worldwide sales for the collection.
• Ad Hoc Projects: Lead or participate in special projects related to sales and planning as required.

Sales Management – Boost Sales

Sales & Performance

• Contributes to achieving the sales targets by converting walk-in traffic into clients, creating excitement and desire around the product.

Customer-Centric Excellence

• Supports customer service efforts, by providing detailed information about product features, pricing, and after-sales services.

Customer Interaction

• Interacts with the customers, to assist them and ensure their satisfaction by building customer confidence, being proactive in offering suggestions and sharing product knowledge.

Setting the scene for the brand

Brand knowledge

• Has a good understanding of the brand, its values, and how it influences customer experience.

Product Presentation

• Always maintains an orderly and welcoming sales floor.
• Support with visual merchandising implementation and constantly make sure it remains visually appealing

Leading & organising the Store

Operational excellence

• Assist with inventory management, including receiving and checking in new stock.
• Assist with repairs, change of straps and batteries.
• Handling of cash register and settlements.

Tech Savvy & System Proficiency

• Good understanding of the store systems to handle transactions, inventory and store daily business.

Time management & Prioritization

• Efficiently balances his or her time between customer service with operational duties.

Les principales responsabilités comprendront :

• Conseiller et vendre les produits proposés dans le magasin (Swatch, Bijoux, lunettes de soleil et Flik Flak).
• Accueil parfait des clients, service et présentation des marchandises
• Service et décompte de la caisse
• Petites réparations et changement de bracelets de montre et de piles
• Assurer l'aspect du magasin et des marchandises exposées (vitrine, mobilier et tables de vente)
• Réceptionner, déballer et emballer les livraisons

Les principales responsabilités comprendront :

• Conseiller et vendre les produits proposés dans le magasin (Swatch, Bijoux, lunettes de soleil et Flik Flak).
• Accueil parfait des clients, service et présentation des marchandises
• Service et décompte de la caisse
• Petites réparations et changement de bracelets de montre et de piles
• Assurer l'aspect du magasin et des marchandises exposées (vitrine, mobilier et tables de vente)
• Réceptionner, déballer et emballer les livraisons
• Remplacement du Store Manager en cas d’absence (tâches administratives, management d’équipe, etc.)
• Collaboration avec le Store Manager concernant le daily business (respect des directives, communication avec l’équipe, etc.)

Les principales responsabilités comprendront :

• Conseiller et vendre les produits proposés dans le magasin (Swatch, Bijoux, lunettes de soleil et Flik Flak).
• Accueil parfait des clients, service et présentation des marchandises
• Service et décompte de la caisse
• Petites réparations et changement de bracelets de montre et de piles
• Assurer l'aspect du magasin et des marchandises exposées (vitrine, mobilier et tables de vente)
• Réceptionner, déballer et emballer les livraisons

Main responsibilities will include:

• Develop and coordinate trade marketing materials (collateral) in alignment with brand strategy and retail needs.
• Define and implement training strategies, including the creation of training material and coordination with different stakeholders.
• Lead and develop projects for personalized watches from technical maintenance to e-commerce integration in close collaboration with the different stakeholders.
• Lead cross-functional marketing projects from concept to execution, including instore activations, story books, etc.
• Manage photoshoots in collaboration with Team Leader, ensuring brand consistency and timely delivery of assets.
• Supervise the department apprentice, providing guidance, training and support in their daily tasks.
• Support internal administrative task (organizing trips, follow up on contracts, internal platforms, etc).
• Monitor and report on project performance, including monthly updates budget control
• Coordinate and lead internal meetings