PRIVACY POLICY

Rivoli Group takes the security and privacy of your personal information very seriously. This policy together with our Terms of Use (and any other documents referred to in them) set out the basis on which we will process any personal data obtained as a result of your use of this website. All processing of your personal data will be in accordance with the applicable data protection legislation for the purposes for which the information was submitted. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

 

INFORMATION WE MAY COLLECT FROM YOU

We may collect and process the following data about you:

• information that you provide by filling in forms on this website. This includes information provided at the time of registering to use this website, subscribing to our service, posting material or requesting further services. We may also ask you for information when you enter a competition or promotion sponsored by us, and when you report a problem with this website;
• if you contact us, we may keep a record of that correspondence;
• we may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them;
• details of transactions you carry out through this website and of the fulfilment of your orders;
• at time of delivery, we will ask for proof of identity such as a valid photo ID card or photo of passport. A copy of which will be taken.

Details of your visits to this website including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own purposes or otherwise and the resources that you access.

 

WHERE WE STORE YOUR PERSONAL DATA

All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of this website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to this website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

Information that Rivoli Group collects may be stored and processed in and transferred between any of the countries in which Rivoli Group operates to enable the use of the information in accordance with this policy. You hereby agree to cross border transfers of personal information.

 

USES MADE OF THE INFORMATION

We use information held about you in the following ways:

• To ensure that content from this website is presented in the most effective manner for you and for your computer
• To provide you with information, items or services that you request from us
• To carry out our obligations arising from any contracts entered into between you and us
• To allow you to participate in interactive features of our service, when you choose to do so
• To notify you about changes to our service
• To send you marketing communications

We may also use your data, or permit affiliates or selected third parties to use your data, to provide you with information about goods and services which may be of interest to you and, unless you ask us or them not to, we or they may contact you about these by post or telephone.

If you are an existing customer, we will only contact you by electronic means (email or SMS) with information about goods and services similar to those which were the subject of a previous sale to you.

If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this.

If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data (the order form).

We may share non-personal, non-individual statistics or demographic information in aggregate form with our marketing partners, advertisers or other third-parties for research purposes. For example, we will not disclose to our marketing partners that you have purchased a specific item. However, we may disclose to them how many customers have purchased an item.

Through your use of this website, we may also gather certain information about your use of the website that does not identify you individually. Generally, this information is collected through "traffic data". We may collect and store such information automatically whenever you interact with this website. For example, we may collect your IP address, the hostname of your computer, browser information and reference site domain name every time you visit this website. We may also collect information regarding customer traffic patterns and site usage. This information does not, however, contain anything that can personally identify you; it is used to analyze and improve this website and to provide our customers with a fulfilling Internet experience.

 

DISCLOSURE OF YOUR INFORMATION

We may disclose your personal information to third parties:

• Who help us to administer this website (such as our internet service providers) or to provide the services you are requesting. These third parties must at all times provide the same levels of security for your personal information as Rivoli Group
• In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets
• If Rivoli Group, or substantially all of its assets or any member of our group are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets

If we are under a duty to disclose or share your personal data in order to comply with any legal obligation or to respond to legal proceedings, to protect our customer, to maintain security, or in order to enforce or apply our Terms of Use and other agreements; or to protect the rights, property, or safety of Rivoli Group or any member of our group, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

 

YOUR RIGHTS

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data.

This website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

 

CHANGES TO OUR PRIVACY POLICY

Any changes we may make to our Privacy Policy in the future will be posted on this page and, where appropriate, notified to you by email.