Sales Associate | Swatch Brisbane

About Swatch

Colorful, happy, loud, shrill and forever re-interpreted in different ways. Since the “second watch” was born in March 1983, hundreds of millions have been sold. In a very short space of time Swatch has become one of the most famous brands in the world – and all the while remaining true to itself. On average, a new Swatch design is created once every one-and-a-half days! Swatch watches are a popular canvas for artists working in a great range of styles, and arguably the world’s largest art gallery on the wrist.
“The OMEGA x Swatch Moonswatch collaboration was labelled by The New York Times as "the watch industry's defining moment of 2022" and the phenomenal September 2023 release of the Blancpain x Swatch Bioceramic Scuba Fifty Fathoms has seen the brand create global headlines and crowds of exciting watch fans flooding stores around the globe. This is an exciting role in a fast-paced environment with a brand that is white hot and burning with momentum – so if you love a challenge and want to take your career to the next level, this may be the role for you!

The Role

As a Sales Associate, you will be an integral part of the team, providing exceptional customer service, driving sales and contributing to the overall success of the store.

•    Support the team in achieving sales targets
•    Handle transactions for all types of sales according to company policy
•    Ensure the store is always presentable, clean and tidy 
•    Ensure products are displayed in accordance with Swatch Guidelines
•    Assist with daily and monthly stocktake and stock management 
•    Keep up to date with new products, promotions and participate in regular training 
•    Follow up with customers via email and phone regarding warranty and repairs 
•    Ensure the highest level of customer service

Skills and Experience

•    Experience working within retail sales
•    Previous experience working towards sales targets and KPI’s
•    Highly developed and proven customer service skills
•    Ability to build and sustain lasting customer relationships
•    Organised and time efficient
•    Excellent oral and written communication skills
•    Full time availability including weekends 

How to apply

Click APPLY to submit your application.