Travailler chez Swatch

The Assistant Store Manager, reporting to the Store Manager, plays a key role in managing all aspects of the store's operations. This role involves driving sales through motivation and support of the staff, guiding the sales team to provide exceptional customer service for sales growth, and meeting operational objectives and ensuring adherence to company policies and procedures. Assistant Store Manager has to possess the following Swatch Core Competencies: Customer Focus, Drive for Results, Creativity, Problem-Solving, Humility, Integrity, Building Effective Teams and Relationships.

Starting base pay of $45,000.00 plus monthly performance bonus.

Benefits:

• Paid Vacations
• Paid sick days
• Health benefits, including dental and vision coverage.
• Life insurance
• RRSP contributions with company match
• Company Discount

Responsibilities include:

• Customer Service & Sales Generation: Coaching the sales team to enhance customer experiences and achieve sales targets, ensuring product knowledge, and monitoring performance.
• Operations: Assisting in managing store efficiency, adhering to procedures, inventory control, and addressing inventory discrepancies.
• Personnel Management: Supporting recruitment, development, and disciplinary processes, contributing to staff evaluations and development plans.
• Visual Merchandising: Helping maintain store presentation standards.
• Other: Upholding workplace safety, serving as a role model for company policies and procedures.

Working Conditions:

Work is performed with moderate physical effort is required and significant walking and standing is required for the majority of each shift. While this position has a low risk of injury, the position requires lifting, pushing, pulling and holding (up to 35 lbs and above with appropriate support) of boxes and store fixtures, as well as, significant focus when completing paperwork, cash management or using the POS.

Employment Status:

Full-Time: 40 hours per week on average. Must maintain open availability to meet the needs of the business and may be required to work more than 40 hours per week, including certain holidays and blackout dates.

L’Assistant(e) Gérant(e) de Magasin, relevant du Gérant de Magasin, joue un rôle clé dans la gestion de tous les aspects des opérations du magasin. Ce poste implique de stimuler les ventes par la motivation et le soutien de l’équipe, de guider l’équipe de vente pour offrir un service client exceptionnel favorisant la croissance des ventes, d’atteindre les objectifs opérationnels et de veiller au respect des politiques et procédures de l’entreprise. L’Assistant(e) Gérant(e) de Magasin doit posséder les compétences fondamentales suivantes de Swatch : Orientation client, Recherche de résultats, Créativité, Résolution de problèmes, Humilité, Intégrité, Création d’équipes efficaces et Relations interpersonnelles.

Salaire de base à partir de $43,500.00 , plus une prime mensuelle de performance.

Avantages :

• Vacances payées
• Jours de maladie payés
• Assurance santé, incluant soins dentaires et de la vue
• Assurance vie
• Contributions REER avec contrepartie de l’entreprise
• Rabais employé

Responsabilités :

• Service à la clientèle et génération des ventes : Encadrer l’équipe de vente pour améliorer l’expérience client et atteindre les objectifs de vente, assurer la connaissance des produits et surveiller la performance.
• Opérations : Aider à la gestion de l’efficacité du magasin, au respect des procédures, au contrôle des stocks et à la résolution des écarts d’inventaire.
• Gestion du personnel : Soutenir le recrutement, le développement et les processus disciplinaires, contribuer aux évaluations et aux plans de développement du personnel.
• Marchandisage visuel : Aider à maintenir les standards de présentation du magasin.
• Autres : Veiller à la sécurité au travail, servir de modèle en matière de politiques et procédures de l’entreprise.

Conditions de travail :

Le travail exige un effort physique modéré, avec une marche et une station debout prolongées pendant la majorité de chaque quart. Bien que le risque de blessure soit faible, le poste nécessite de soulever, pousser, tirer et porter (jusqu’à 35 lb et plus avec un soutien approprié) des boîtes et des présentoirs, ainsi qu’une concentration importante lors de la gestion de la caisse, des documents ou de l’utilisation du système de point de vente (POS).

Statut d’emploi :

Temps plein : En moyenne 40 heures par semaine. Doit maintenir une disponibilité flexible pour répondre aux besoins de l’entreprise et peut être amené(e) à travailler plus de 40 heures par semaine, y compris certains jours fériés et périodes de restriction.

As a Store Manager, you'll directly report to the Brand Manager and take full responsibility for the business's overall management. Your key role includes ensuring strict adherence to company policies and procedures, driving sales by motivating staff, and providing exceptional customer service to foster sales growth. You will execute and meet operational objectives, possessing Swatch Core Competencies: Customer Focus, Drive for Results, Build Effective Teams and Relationships, Creativity and Problem-Solving, and Humility and Integrity.

Starting base pay of $55,000 plus monthly performance bonus.

Benefits:

• Health benefits, including dental and vision coverage
• RRSP contributions with company match
• Company discount
• Life insurance
• Paid Vacations
• Paid sick days

Responsibilities include:

• Customer Service & Sales Generation: Lead by example in delivering excellent customer service, set sales targets, coach the team to meet these targets, and ensure product knowledge is up to par.
• Operations: Manage daily operations, schedule staff efficiently, control payroll, adhere to inventory control processes, and ensure all reporting is accurate and timely.
• Personnel Management: Oversee recruitment, training, and disciplinary processes to ensure a high-performing team, promote a positive work environment, and manage performance evaluations and development plans.
• Visual Merchandising: Execute merchandise launches in line with company standards and maintain store presentation.
• Compliance: Maintain safety standards, act as a policy and procedure role model.

Working Conditions:

Work is performed with moderate physical effort is required and significant walking and standing is required for the majority of each shift. While this position has a low risk of injury, the position requires lifting, pushing, pulling and holding (up to 35 lbs and above with appropriate support) of boxes and store fixtures, as well as, significant focus when completing paperwork, cash management or using the POS.

As the Social Media & PR Coordinator – Swatch and Flik Flak, you play a pivotal role in driving brand growth and market presence through strategic marketing initiatives. You will support the Marketing Manager in developing and executing comprehensive marketing strategies to enhance brand awareness and customer engagement. Your responsibilities include managing local social media accounts, creating content, and building influencer partnerships. Additionally, you will assist with PR efforts by organizing editor and influencer seeding and outreach. Your contributions will directly strengthen brand visibility, drive sales, and support overall business growth.

Starting base pay of $50,000.00, plus an annual performance bonus.

Benefits:

• Health benefits, including dental and vision coverage
• RRSP contributions with company match
• Company discount
• Life insurance
• Paid Vacations
• Paid sick days

Responsibilities include:

Social Media

• Manage social media accounts, including planning, creating, and posting content; responding to comments and inquiries; and analyzing performance.
• Support the development of a network of influencers and media partners to engage the target audience with the brand.
• Monitor and analyze the performance of influencer and sponsored athlete content.

PR & Events

• Assist the Marketing Manager with ideation for engaging events, including budgeting, sourcing, vendor relations, and execution.
• Provide support with event management during brand and PR events.
• Manage and send sample requests to media and influencers.
• Create engaging PR and influencer send-outs and track engagement.

Advertising

• Support the ongoing planning of Swatch and Flik Flak advertising campaigns.
• Collaborate with media partners to create engaging campaigns for new collections.
• Assist with artwork creation and ensure submission deadlines are met.

Working Conditions:

This is a fully on-site position based in an office setting, with occasional travel required to visit stores and attend events. While the role involves low physical effort and a low risk of injury, it may require lifting, pushing, pulling, and holding items (up to 35 lbs with appropriate support) during travel or event setups. The position also demands significant focus when completing paperwork or reports.