Travailler chez Swatch

- Manage all the visual merchandising campaigns for the collaboration
- Creation of the VM concept and Guidelines
- Work closely with the HQ departments: retail team, advertising, communication, event, product managment
- Work in collaboration with all markets to guide them (new store opening and new launches)
- Brief the suppliers and creation of samples
- Main responsible for the collaborations with OMEGA and Blancpain
- VM responsible for American markets (incl CA, USA, MX and LATAM) and Switzerland
- Development / design of VM new tools

Deine Aufgaben:

• Aktive Beratung und Verkauf unserer Produkte im Store (Swatch und Flik Flak)
• Sicherstellung eines herzlichen Empfangs sowie eines zuvorkommenden Kundenservices
• Attraktive Präsentation unserer Produkte im Store gemäss den visuellen Vorgaben
• Verantwortung für die korrekte Bedienung und Abrechnung an der Kasse
• Durchführung kleiner Servicearbeiten wie Batteriewechsel und Anpassungen von Uhrenarmbändern
• Sicherstellung eines gepflegten und einladenden Erscheinungsbild des Stores 
• Entgegennahme von Lieferungen sowie Unterstützung bei der Warenbewirtschaftung

• Design and develop product learning content that simplifies movements, complications, materials, and craftsmanship for diverse retail audiences.
• Create storytelling‑driven learning modules that bring brand heritage, craftsmanship, and collection narratives to life.
• Develop customer excellence training programs focused on luxury behaviors, emotional intelligence, and elevated client interactions.
• Build coaching tools and learning resources to support store managers and trainers in reinforcing learning on the shop floor.
• Produce blended learning journeys combining digital, virtual, and in‑person formats for global deployment.
• Collaborate with Product, Marketing, and Retail teams to ensure content accuracy, brand alignment, and operational relevance.
• Leverage learning analytics to measure impact, optimize content, and enhance learner engagement across markets.