Trabalhar na Swatch

Main responsibilities will include:

• Manage the global media planning budget (online and offline)
• Develop Marketing objectives and strategies for the Global Media Planning
• Manage the HQ Media Planning campaigns (online and offline), starting from the media planning definition, the implementation, the optimization and the monitoring of the campaigns, until the reporting and the evaluation of the final results
• Manage the online campaigns with both awareness and performance objectives, including prospecting and retargeting campaigns for the key markets
• Manage the local media planning investments, starting from the media briefings and media guidelines shared with the local marketing teams until the supervision and approval of the local media plans (online and offline).
• Manage the relationships with agencies and media owners
• Contract and campaign negotiations with agencies and with international media partners across all media types: digital, outdoor, TV, Print as well as event integration and global cross media partnerships.
• Team leading and supervision of a team of 4 people

Customer Journey, Visual Merchandising und Storytelling – bei diesen Wörtern rasen Deine Gedanken, Du sprühst schon jetzt vor Kreativität und kannst es kaum abwarten Dich in das Abenteuer zu stürzen?

Starte jetzt Deine neue Reise mit Swatch & Flik Flak in unserem Store in München in der Sendlinger Straße als

Assistant Store Manager (all genders)

The deputy store manager supports the store manager in leading the team, boosting sales, showcasing the brand, and ensuring effective store operations. The role focuses on optimizing both quantitative and qualitative results in line with brand goals.

Key Responsibilities

Leading the Team

• Assist in recruiting, integrating, and training new employees.
• Inspire team members to excel in customer service and skill development.
• Conduct performance evaluations and foster a positive work environment.
• Resolve conflicts impartially and hold regular meetings for effective communication.
• Motivate and empower team members to achieve sales targets.

Measurement Criteria:

• Social climate stability and turnover rates.
• Team meeting records.
• Evaluation forms (MAGs, trial periods).

Sales Management

• Drive team performance to meet sales goals.
• Improve key performance indicators (KPIs).
• Ensure excellent customer service and a unique shopping experience.
• Maintain knowledge of collections and prevent theft.

Measurement Criteria:

• KPI analysis (e.g., conversion rate, turnover).
• Mystery shopping result

• Brand Representation

• Maintain a safe, clean, and welcoming store environment.
• Ensure visual merchandising aligns with brand standards.
• Educate the team on merchandising principles.

Measurement Criteria:

• Feedback from retail managers and visual merchandisers.
• Mystery shopping evaluations.

Store Management

• Oversee scheduling, budgets, and compliance with labor laws.
• Monitor financial procedures and analyze sales results.
• Facilitate efficient communication within the hierarchy.

Measurement Criteria:

• Budget adherence and team hours monitoring.
• Effective monthly planning and expense management.

Store Organization

• Ensure proper maintenance of the store, stockroom, and materials.
• Oversee logistical tasks like deliveries, stock management, and inventory.
• Maintain security and hygiene standards.

Measurement Criteria:

• Inventory accuracy and stock condition.
• Timely processing of transfers and stock replenishment.

Commitment to Progress
The deputy store manager demonstrates professional responsibility by:

• Upholding brand values and workplace standards.
• Ensuring the safety of employees and customers.
• Fostering effective communication and collaboration.
• Adapting plans to maintain smooth operations and customer satisfaction

To reinforce the retail international team at Swatch Headquarters in Biel/Bienne, Switzerland, we are currently searching for a:

STORE DEVELOPMENT PROJECT LEADER 100 %

 Main responsibilities will include:

• Responsible for the design and implementation of retail design concepts for Swatch POSs within our corporate identity.
• Manage all aspects of the store design process from design inception, review of supplier’s and local architect’s technical drawings and construction management until completion of the project (in line with Swatch design guidelines).
• Work independently, efficiently and monitor the projects within the given timeline & quality standards.
• Manage effective budget for all stores and control all project costs and capital expenditure until project’s close out (cost monitoring sheet). Negotiation with suppliers and contractors.
• Close collaboration with all external parties including contractors, consultants, clients and suppliers as well as all internal departments like Finance, Marketing, Sales, Retail Operations, Logistics.
• Supervision of external architects, consultants, engineers and suppliers.
• Effective communication of relevant information to direct managers.
• Tactful communication of difficult / sensitive information.
• Resolve and/or escalate challenges in a timely fashion.
• Ensure project documents are complete, up to date and stored appropriately.
• Check investments before a project’s start by benchmarking and aligning all costs to first estimations throughout the whole project development.

As a Store Manager, you'll directly report to the Brand Manager and take full responsibility for the business's overall management. Your key role includes ensuring strict adherence to company policies and procedures, driving sales by motivating staff, and providing exceptional customer service to foster sales growth. You will execute and meet operational objectives, possessing Swatch Core Competencies: Customer Focus, Drive for Results, Build Effective Teams and Relationships, Creativity and Problem-Solving, and Humility and Integrity.

Starting base pay of $60,000.00 plus monthly performance bonus.

Benefits:

• Health benefits, including dental and vision coverage
• RRSP contributions with company match
• Company discount
• Life insurance
• Paid Vacations
• Paid sick days

Responsibilities include:

• Customer Service & Sales Generation: Lead by example in delivering excellent customer service, set sales targets, coach the team to meet these targets, and ensure product knowledge is up to par.
• Operations: Manage daily operations, schedule staff efficiently, control payroll, adhere to inventory control processes, and ensure all reporting is accurate and timely.
• Personnel Management: Oversee recruitment, training, and disciplinary processes to ensure a high-performing team, promote a positive work environment, and manage performance evaluations and development plans.
• Visual Merchandising: Execute merchandise launches in line with company standards and maintain store presentation.
• Compliance: Maintain safety standards, act as a policy and procedure role model.

Working Conditions:

Work is performed with moderate physical effort is required and significant walking and standing is required for the majority of each shift. While this position has a low risk of injury, the position requires lifting, pushing, pulling and holding (up to 35 lbs and above with appropriate support) of boxes and store fixtures, as well as, significant focus when completing paperwork, cash management or using the POS.

• Mit deinem vorbildlichen Customer Service und Produktwissen faszinierst du die Kundschaft und schaffst ein einzigartiges Verkaufserlebnis.
• Du bist für die Planung, Erreichung und Steigerung des Umsatzes und der Ziele deines Stores verantwortlich.
• Die Durchführung von Inventurverfahren in der Filiale und eine ordentliche Lagerhaltung gehören für dich zum Berufsalltag.
• Zur Besonderheit unserer Produkte gehört auch die angemessene Präsentation anhand unserer Visual-Merchandising Guidelines.
• Als echter Teamplayer arbeitest du Hand in Hand mit deinem Team zusammen und führst regelmäßige Teammeeting und Feedbackgespräche.
• Du coacht dein Team auf der Fläche und bist im regelmäßigen Austausch mit Retail Trainer und Retail Manager.

De financiële administratie en controlling van de gehele Swatch Group Netherlands wordt vanuit ons hoofdkantoor in Eindhoven verwerkt. Als Business Controller ben jij de sparringpartner voor de Commerciële organisatie en lever je een actieve bijdrage aan de doorontwikkeling en professionalisering van het Finance team. Hierin draag je een volledige PnL verantwoordelijkheid voor onze B2B bedrijfsactiviteiten en heb je een overkoepelende en coördinerende rol in belangrijke processen zoals de maandafsluiting, budget en sales forecast. In deze rol fungeer je als rechterhand van de CFO. 

Je houdt je voornamelijk bezig met de onderstaande activiteiten en verantwoordelijkheden:
• Bijdragen aan onze groeistrategie door het opleveren van overtuigende analyses en 
presentaties
• Inzicht geven in de bruto- en netto marge ontwikkeling 
• Ondersteunen en adviseren bij het opstellen van business cases voor het openen van 
nieuwe verkooppunten
• Rapporteren van prognoses zowel commercieel als financieel
• Actieve bijdrage in de maandafsluiting in samenwerking met de andere Finance collega’s
• Opstellen van cashflow analyses en projecties en capex controlling
• Presenteren van de operationele en commerciële resultaten aan de directie (CEO & 
CFO)
• Verder ga jij je bezighouden met het automatiseren en optimaliseren van o.a. 
rapportages

Rattaché(e) au Responsable des Ventes de nos Marques, vous avez pour responsabilité le développement du chiffre d'affaires et les relations commerciales auprès de nos revendeurs (détaillants, chaînes, grands magasins) pour la région Ouest de la France. Vous contribuerez au développement de notre chiffre d’affaires en appliquant les stratégies marketing et commerciales des marques Swatch et Flik Flak.

Dans cette optique, vos missions consisteront à :

• Atteindre les objectifs de vente fixés par votre Responsable des Ventes
• Développer et gérer le réseau de distribution sélective en place.
• Présenter les produits et les services afférents à vos marques.
• Assurer le service et la relation clientèle.
• Promulguez les nouveautés de chaque collection.
• Veillez à l’optimisation de l’assortiment et du niveau de stock de chaque client (bestsellers, nouveautés, largeur et profondeur de stock).
• Analyser les indicateurs de résultats et optimiser les performances économiques.
• Effectuer vos rapports de tournées auprès de votre Responsable des Ventes.
• Accroitre la visibilité de nos marques au sein des boutiques de nos partenaires (négociation de vitrines permanentes ou événementielles, réalisation du merchandising des vitrines en lien avec nos guidelines si nécessaires)

• Execute sales responsibility of the store
• Provide customer service to Swatch customers in the Corporate Store environment
• Handle the day to day operations of the shop including merchandise display, inventory replenishment and POS system operation

Customer Service

• Provide and maintain exceptional customer service to each customer.

• Convert walk-in traffic into clients, creating excitement and desire around the product.

• Provide detailed information about product features, pricing, and after-sales services.
• Assist customers in making selections by building customer confidence, being proactive in offering suggestions and sharing product knowledge.
• Gather customer feedbacks and share best practices within the organization.

 Sales

• Contribute to Team’s effort to achieve and exceed sales targets.
• Take necessary steps to reach objectives linked to KPI’s.
• Maintain knowledge of current sales activities, payment and exchanges policies.
• Process payments ensuring accurate and efficient transactions.

Product Knowledge

• Share storytelling and benefits related to collections with customers.
• Attend product training sessions to continuously enhance product/Brand knowledge.
• Gather knowledge about latest trends in the retail and watch industry.

Store Operations:

• Maintain an orderly and welcoming sales floor at all times.
• Assist with repairs, change of straps and batteries.
• Handling of cash register and settlements.
• Assist with inventory management, including receiving and checking in new stock.
• Support with visual merchandising implementation and constantly make sure it remains visually appealing.

Team Collaboration

• Self-starter with strong team-player approach to exceed Team objectives.
• Participate in team meetings and actively contribute to new projects.
• Assist in training new employees if needed.